Legal
Cookie Policy
This Cookie Policy explains how PromioAgent uses cookies and similar technologies in the application. It should be read together with our Privacy Policy.
1. What are cookies and similar technologies?
Cookies are small files stored on your device by a website or app. They can help keep you logged in, remember settings, protect sessions, measure usage, or support marketing features. Similar technologies, such as localStorage and sessionStorage, can also store information in your browser.
2. Technologies we use
We use only strictly necessary cookies and similar technologies required to operate the application securely, enable login, maintain user sessions, support checkout redirects, and support connected account flows that you choose to use. We also use limited functional browser storage during onboarding, including to remember your selected language, detect that an email was confirmed, or complete login in the original sign-up tab.
3. Strictly necessary cookies
Strictly necessary cookies are essential for the application to function properly. They are used for authentication, session management, security, checkout redirects, and OAuth verification when connecting external accounts. These cookies cannot be disabled through the application because the service would not work properly without them.
4. Cookie details
sb-<supabase-project-ref>-auth-token - Provider: Supabase Auth. Purpose: maintains the user login session and identifies the logged-in user for the dashboard/API. Duration: session-based, depending on authentication settings.
promio_meta_oauth_state - Provider: PromioAgent. Purpose: supports secure OAuth verification when connecting Facebook/Meta and helps protect against CSRF attacks. Duration: 10 minutes.
promio_instagram_oauth_state - Provider: PromioAgent. Purpose: supports secure OAuth verification when connecting Instagram. Duration: 10 minutes.
The Supabase Auth cookie may appear in multiple parts, such as sb-...-auth-token.0 and sb-...-auth-token.1.
5. Functional browser storage
We use limited browser storage to support basic app functionality. This storage is not used for analytics, advertising, or user tracking.
promio_ui_language - Type: LocalStorage. Purpose: remembers the selected user interface language.
promio_pending_signup - Type: SessionStorage. Purpose: temporarily supports the sign-up process while the user confirms their email address.
Mail-confirmed value - Type: LocalStorage. Purpose: allows the application to recognize that the email address has been confirmed.
6. Analytics, marketing, and advertising cookies
We do not use analytics, marketing, advertising, or tracking cookies. This means we do not currently use tools such as Google Analytics, Meta Pixel, advertising pixels, behavioral tracking, or similar technologies for marketing or analytics purposes. If analytics, tracking pixels, advertising cookies, or other optional technologies are added in the future, we will provide appropriate notice and consent controls where required by law.
7. Third-party services
When you choose to use external services or are redirected to third-party platforms, those third parties may use their own cookies or similar technologies under their own policies. This may include Stripe for checkout or billing, Supabase for authentication, Meta/Facebook/Instagram for account connection or authorization, and Google Places/Maps API where relevant.
8. Consent
Because we use only strictly necessary cookies and similar technologies required to provide the service, we do not ask for cookie consent. If we introduce optional cookies or similar technologies in the future, such as analytics or marketing cookies, we will request consent before using them where required by law.
9. Managing cookies and storage
You can manage or delete cookies and browser storage through your browser settings. If you block or delete strictly necessary cookies or storage, parts of the application may not work properly, including login, dashboard access, checkout, session management, account connections, publishing integrations, sign-up, or email confirmation.
10. Contact
If you have questions about our use of cookies or similar technologies, you can contact us at promio.business@gmail.com.
11. Changes to this Cookie Policy
We may update this Cookie Policy from time to time, for example if we change the technologies we use or if legal requirements change. Any updated version will apply from the date it is published.